How to Pre-Order Stock?

 

Detailed guide 

  1. Find the pre-order product
    Look for items clearly labeled “Pre-Order” on the product card or page.

  2. Check the ETA
    On the product page, note the estimated arrival (e.g., “Arriving in September”). This is when stock is expected to land at our warehouse—not the delivery date to you.

  3. Choose options
    Select colour/size and the quantity you want. If you’re unsure about sizing, check the size guide.

  4. Add to cart
    Click Pre-Order / Add to Cart. A small Pre-Order tag should display in your cart to confirm.

  5. Split orders (optional but recommended)
    If your cart has both in-stock and pre-order items and you need the in-stock items sooner, place two separate orders:

    • Order A: In-stock (ships now)

    • Order B: Pre-order (ships when stock arrives)

  6. Review your cart

    • Confirm the item, size/colour, quantity, and that it shows Pre-Order.

    • Apply any discount code and click Checkout.

  7. Enter contact & shipping details
    Provide your email/phone (for updates) and full shipping address. Add delivery notes if needed.

  8. Choose delivery method
    Select standard/express (if available). Delivery time applies after the stock has arrived and your order is dispatched.

  9. Payment to reserve
    Pay at checkout to secure your allocation. You’ll complete any bank/3-D Secure steps as prompted.

    Tip: Stay on the page until you see Payment successful.

  10. Confirmation & updates
    You’ll receive an order confirmation with your order number. We’ll email/SMS status updates and a tracking link once your parcel ships.